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4 public questions
Shipments & Support
How do I get an update on an existing shipment?
Contact our support team with your shipment reference and we will help you get the latest status.
What should I do if my shipment is delayed?
Reach out to our support team with your shipment reference. We will look into the delay and share an update as soon as possible.
How is my shipment information kept private?
Shipment and customer information is only shared with authorised personnel and is never published without appropriate access controls.
What if I need to report a problem with a delivery?
Use the support form to report the issue with your shipment reference, and our team will follow up with you.
Ready to move forward?
Get in touch about your next shipment
Contact our team to discuss services, coverage, or an existing shipment.