Skip to main content
Public help center

Answers for a smoother shipping experience

Explore guidance about our services, coverage, shipment handling, and how to reach our support team.

Search the knowledge base

Use a keyword such as services, coverage, or support.

12 public questions

Shipments & Support

How do I get an update on an existing shipment?
Contact our support team with your shipment reference and we will help you get the latest status.
What should I do if my shipment is delayed?
Reach out to our support team with your shipment reference. We will look into the delay and share an update as soon as possible.
How is my shipment information kept private?
Shipment and customer information is only shared with authorised personnel and is never published without appropriate access controls.
What if I need to report a problem with a delivery?
Use the support form to report the issue with your shipment reference, and our team will follow up with you.

Quotes & Getting Started

How do I request a shipping quote?
Contact our team with your shipment details — service type, origin, destination, and approximate weight or dimensions — and we will help you with pricing.
Do I need an account to ship with LogiMart?
No account is required to request a quote or get in touch. Contact our team directly and we will guide you through the process.
How can I contact LogiMart?
You can reach us through the Contact Us page, the support form, or the details listed in our website footer.
Can businesses set up regular shipping arrangements?
Yes. Contact our team about your regular shipment volume and requirements, and we will discuss the right arrangement for your business.

Our Services

What logistics services does LogiMart offer?
We offer domestic express delivery, international courier and cargo, air freight, ocean freight, and full and part truckload shipping. Contact us to discuss which service fits your shipment.
Which locations do you serve?
We operate through a growing network of branches. Contact our support team to confirm coverage for your specific origin and destination.
Do you handle both domestic and international shipments?
Yes. We support domestic express delivery within the country as well as international courier, cargo, air freight, and ocean freight services.
Can you handle large or bulk shipments?
Yes, full and part truckload options are available for larger shipments. Share your requirements with our team so we can recommend the right service.

Ready to move forward?

Get in touch about your next shipment

Contact our team to discuss services, coverage, or an existing shipment.

We use essential cookies to keep this site reliable and secure. Optional analytics may be enabled through configured platform settings.